Security Guard

Description of Work This is a reposted vacancy announcement.
Previous applicants MUST REAPPLY in order to be considered.
**Pay Grade - NC01 - Recruitment Salary $31,200 - $37,914** Follow us on Social Media: Learn about the NC Aquariums: https://www.
ncaquariums.
com www.
facebook.
com/NCAquariumFF www.
facebook.
com/NCaquariumPKS www.
facebook.
com/NCAquariumRI The Best of North Carolina - YouTube Learn about employee perks/benefits: https://oshr.
nc.
gov/state-employee- resources/benefits Primary Purpose of the Position: Provides front-line customer services to all visitors; greets school and bus tour groups, assists with parking and unloading of groups.
Key Responsibilities: Provides information and assistance to visitors; handles visitor complaints and problems; identifies safety issues, maintains visitor accident log, investigates visitor accidents and injuries.
Opens and secures building at the beginning and end of each day; provides presence in all areas of the Aquarium and grounds.
Provides special events and after-hours facility rental security.
This person must have experience working with the general public and have excellent customer service skills.
The North Carolina Aquarium on Roanoke Island is located in Manteo, NC, nine miles from the Atlantic coastline in Nags Head.
The 61,000 square-foot facility is sited on 16 acres overlooking the Croatan Sound and houses over 2,200 animals.
More than 280,000 guests visit the aquarium each year to see a large array of sharks, learn about sea turtle conservation, participate in a variety of programs, enjoy the beauty of the area, and learn why North Carolina's waterways are so special.
The mission of the North Carolina Aquariums is to inspire appreciation and conservation of North Carolina's aquatic environments.
This mission is achieved by attracting, retaining, and developing a world class team of professionals; providing visitors with outstanding exhibits, experiences, and customer service; practicing sustainability, internal customer service and fiscal responsibility; and working to save and restore aquatic species and habitats.
The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina, literally from A to Z.
The Arts to the Zoo, and so much else – parks, aquariums, historic sites, archaeology, African American Heritage Commission, science and history museums, the state Symphony, Library and Archives, historic preservation, land and water stewardship, and more.
These places, and the ideas they represent, create a shared identity in North Carolina.
They provide common ground.
Everyone is welcome.
The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina.
Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state's diverse population, culture, and history.
We encourage you to apply to become a part of our team.
Check out this amazing video about our Department.
Knowledge, Skills and Abilities / Competencies Qualified candidates must have or be able to: Working knowledge with the use of a two-way communication system and/or security surveillance system.
Holidays, evenings, and weekends required as needed.
Ability to pull/push table carts.
Must be CPR and First Aid Certified or have the ability to obtain certification for employment.
Must have a valid NC Driver's License or the ability to obtain one within 30 days of employment.
Must be able to lift up to 50 lbs.
Management Preferences: Working knowledge of standard safety and security operations at a customer service-oriented facility Working knowledge of documenting standard methods of handling and reporting emergencies Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience.
” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
See oshr.
nc.
gov/experience-guide for details.
High school or General Educational Development (GED) diploma; or an equivalent combination of education and experience.
May require the ability to complete emergency medical technician (EMT) training and meet re-certification standards as required Supplemental and Contact Information The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, age, disability, genetic information, political affiliation, or political influence.
Please be sure to complete the application in full.
Note the following: Resumes and cover letters: Resumes will not be accepted in lieu of a fully completed application nor will it be considered for qualifying credit.
"See Resume" or "See Attachment" will not be accepted with your application being rejected as incomplete.
Cover letters are highly encouraged but not required.
Transcripts: Degrees must be received from appropriately accredited institutions and a copy of your transcripts indicating the degree received can be uploaded with your application.
If the position you are applying for requires verification of classes taken for the position, then your transcripts must be uploaded to be considered.
Veterans Preference: To obtain veterans preference, you must scan and upload a copy of your DD-214 or discharge orders.
Americans with Disabilities: Applicants requesting an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.
Please call the human resources office for assistance.
Please refrain from submitting multiple applications, however; If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted.
Applications must be submitted by 5:00 PM on the closing date.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.
To check the status of your application, please log in to your account.
Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants.
The hiring process may take an average of 6 – 8 weeks.
It is the policy of the State of North Carolina and the N.
C.
Department of Natural and Cultural Resources that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment.
We participate in E-Verify (Employment Eligibility Verification System).
If you are having technical issues submitting your application, please call the NeoGov Help Line at 855-524-5627.
If there are any questions about this posting, other than your application status, please contact the DNCR Human Resources Office.
CONTACT INFORMATION: N.
C.
Department of Natural and Cultural Resources/N.
C.
Aquariums Division of Human Resources 4603 Mail Service Center Raleigh, NC 27699-4603 Phone: 919-814-6683