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Posted : Friday, June 14, 2024 02:10 PM
Lead Supervisor (OSP) Job Description
The Lead Supervisor OSP will perform critical tasks that ensure quality installation and upgrades of the fiber network.
OSP CMs report to this position.
The Lead Supervisor reports to the Director of Operations or OSP Manager.
SUPERVISORY RESPONSIBILITIES Recruits, interviews, hires, and trains new staff Oversees the daily workflow of the department Oversees Time and Attendance duties, e.
g.
, approving timecards Provides constructive and timely performance evaluations Provides Management direction and counseling Handles discipline and termination of employees in accordance with company policy MAJOR DUTIES AND RESPONSIBILITIES Prepare or oversee the design of the Outside Plant Fiber Network from beginning with Design through to a fully constructible job package to final As-Built completion in associated inventory systems Solicit, negotiate, and award installation jobs Direct and/or assist in identifying, cultivating and attracting new subcontractors and vendors; develop, maintain and enhance relationships; demonstrate knowledge of subs in various trades and regions Manage the project materials procurement cycle Monitor installation subcontractor performance in accordance with: SoW, Schedule, Budget, and Quality Prepare and submit status reports to customer and management Prepare and update network documentation/red lines based on changes in network topology Handle distribution of work assignments, develop project schedule and completion dates in accordance with project deadlines, review and redline work prints Support field and network engineers during testing phase as required Handle distribution of work assignments, develop project completion dates, review and redline work prints Client support and development including completion of job status tracking reports, client meetings and business development Ensure that OSP Supervisors are completing project tasks in the tracking system within appropriate timeframes Ensure Client standards are understood by OSP Supervisors and Subcontractors Assist with coordination and execution of surveys, design reviews, and close-out packages Review project tracking reports to determine if projects are within budget and hitting targets Preparation of reports in response to queries from the finance department Prepare and update network documentation based on changes in network topology Communicate across teams and with subcontractors to increase efficiency and track quality control Supervise, train and develop OSP Supervisors Drive enforcement of safety protocols by OSP Supervisors Ensure that Quality Assurance/Quality Control (QA/QC) protocols are in place and understood by OSP Supervisors KNOWLEDGE, SKILLS, and ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Basic knowledge of fiber optic theory Demonstrated ability to read and interpret blueprints and building plans, document daily records and reports Ability to manage remote teams to complete designated amount of work in a specified time frame (e.
g.
, quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands.
Ability to climb and work at elevations (e.
g.
, from ladders, poles, lift trucks) exceeding 18 feet Ability to work in confined spaces (e.
g.
, crawl spaces, utility holes) Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing over 70 pounds Ability to perform job activities outdoors in different weather conditions (e.
g.
, extreme cold and/or heat, inclement weather) When working aloft, employee's weight and tools combined may not exceed the 280-pound weight limit as specified by the manufacturer Ability to read, write and speak the English language to communicate with employees, contractors, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner Demonstrated sound judgment and decision making Critical thinking and complex problem solving Reporting and prioritizing workloads Handling multiple projects and deadlines in a fast-paced environment Maintaining organized and accurate records Working independently with minimal supervision Strong knowledge of MS Office Suite or equivalent software such as Google Docs and Sheets Knowledge of basic mathematics Bend/squat/kneel/stand frequently Safely using weight-bearing equipment (such as safety harness and ladders) within the maximum weight limitations of that equipment Demonstrating a high level of maturity and leadership Ability to deal with ambiguity, work in a dynamic fluid environment and effectively cope with change Ability to pass pre-employment screenings (motor vehicle, drug, and background) Strong communication skills and interpersonal skills are needed for this position, in addition to exceptional managerial skills.
EDUCATION and EXPERIENCE Associates Degree or equivalent work experience Valid Driver's license with satisfactory driving record 2-3 years of operations management experience installing and maintaining fiber optic products and services 2 years managerial experience of small, remote, field based teams WORKING CONDITIONS May be required to work long and unpredictable hours including weekends Working outdoors in all types of weather Exposure to dust, fluctuating temperatures, and periodic high noise levels Hyper Networks, LLC.
is an Equal Opportunity Employer.
Employment opportunities at Hyper Networks are based upon one’s qualifications and capabilities to perform the essential functions of a particular job.
All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.
By signing below, confirmation is given that the information above has been read and understood.
_______________________________ _______________________________ Signature Date _______________________________ _______________________________ Printed Name Date
OSP CMs report to this position.
The Lead Supervisor reports to the Director of Operations or OSP Manager.
SUPERVISORY RESPONSIBILITIES Recruits, interviews, hires, and trains new staff Oversees the daily workflow of the department Oversees Time and Attendance duties, e.
g.
, approving timecards Provides constructive and timely performance evaluations Provides Management direction and counseling Handles discipline and termination of employees in accordance with company policy MAJOR DUTIES AND RESPONSIBILITIES Prepare or oversee the design of the Outside Plant Fiber Network from beginning with Design through to a fully constructible job package to final As-Built completion in associated inventory systems Solicit, negotiate, and award installation jobs Direct and/or assist in identifying, cultivating and attracting new subcontractors and vendors; develop, maintain and enhance relationships; demonstrate knowledge of subs in various trades and regions Manage the project materials procurement cycle Monitor installation subcontractor performance in accordance with: SoW, Schedule, Budget, and Quality Prepare and submit status reports to customer and management Prepare and update network documentation/red lines based on changes in network topology Handle distribution of work assignments, develop project schedule and completion dates in accordance with project deadlines, review and redline work prints Support field and network engineers during testing phase as required Handle distribution of work assignments, develop project completion dates, review and redline work prints Client support and development including completion of job status tracking reports, client meetings and business development Ensure that OSP Supervisors are completing project tasks in the tracking system within appropriate timeframes Ensure Client standards are understood by OSP Supervisors and Subcontractors Assist with coordination and execution of surveys, design reviews, and close-out packages Review project tracking reports to determine if projects are within budget and hitting targets Preparation of reports in response to queries from the finance department Prepare and update network documentation based on changes in network topology Communicate across teams and with subcontractors to increase efficiency and track quality control Supervise, train and develop OSP Supervisors Drive enforcement of safety protocols by OSP Supervisors Ensure that Quality Assurance/Quality Control (QA/QC) protocols are in place and understood by OSP Supervisors KNOWLEDGE, SKILLS, and ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Basic knowledge of fiber optic theory Demonstrated ability to read and interpret blueprints and building plans, document daily records and reports Ability to manage remote teams to complete designated amount of work in a specified time frame (e.
g.
, quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands.
Ability to climb and work at elevations (e.
g.
, from ladders, poles, lift trucks) exceeding 18 feet Ability to work in confined spaces (e.
g.
, crawl spaces, utility holes) Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing over 70 pounds Ability to perform job activities outdoors in different weather conditions (e.
g.
, extreme cold and/or heat, inclement weather) When working aloft, employee's weight and tools combined may not exceed the 280-pound weight limit as specified by the manufacturer Ability to read, write and speak the English language to communicate with employees, contractors, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner Demonstrated sound judgment and decision making Critical thinking and complex problem solving Reporting and prioritizing workloads Handling multiple projects and deadlines in a fast-paced environment Maintaining organized and accurate records Working independently with minimal supervision Strong knowledge of MS Office Suite or equivalent software such as Google Docs and Sheets Knowledge of basic mathematics Bend/squat/kneel/stand frequently Safely using weight-bearing equipment (such as safety harness and ladders) within the maximum weight limitations of that equipment Demonstrating a high level of maturity and leadership Ability to deal with ambiguity, work in a dynamic fluid environment and effectively cope with change Ability to pass pre-employment screenings (motor vehicle, drug, and background) Strong communication skills and interpersonal skills are needed for this position, in addition to exceptional managerial skills.
EDUCATION and EXPERIENCE Associates Degree or equivalent work experience Valid Driver's license with satisfactory driving record 2-3 years of operations management experience installing and maintaining fiber optic products and services 2 years managerial experience of small, remote, field based teams WORKING CONDITIONS May be required to work long and unpredictable hours including weekends Working outdoors in all types of weather Exposure to dust, fluctuating temperatures, and periodic high noise levels Hyper Networks, LLC.
is an Equal Opportunity Employer.
Employment opportunities at Hyper Networks are based upon one’s qualifications and capabilities to perform the essential functions of a particular job.
All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.
By signing below, confirmation is given that the information above has been read and understood.
_______________________________ _______________________________ Signature Date _______________________________ _______________________________ Printed Name Date
• Phone : NA
• Location : Manteo, NC
• Post ID: 9119722840
